> This page is for Platform, version V4 (default).
> For other versions, use one of these documentation indexes:
> - V4 (default): https://developer.frame.io/platform/v4/llms.txt
> - V4 Experimental: https://developer.frame.io/platform/v4-experimental/llms.txt
> - Legacy: https://developer.frame.io/platform/v2/llms.txt

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developer.frame.io/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developer.frame.io/_mcp/server.

# Troubleshooting

The Frame.io API allows developers to integrate Frame.io's surface for creatives and their teams to manage their work.

## Known issues

#### Having issues when calling with the \`email\` scope?

This known issue we are working on, we hope to have this fixed soon. Please keep an eye on our [Support Site](https://help.frame.io/en/).